Shipping

Free ground advantage shipping when you spend at least $60!

All of my packaging is 100% recyclable.

I try to ship orders within three business days. Please keep in mind that it is just me here, so things may arise that prevent me from doing so. If there will be a longer delay for any reason, I will reach out to the email address you provide when you order.

Returns

If you're not happy, I'm not happy. If you are dissatisfied with your order, please contact me right away. I offer full refunds no questions asked for 30 days after you have received the order. Once I receive the returned item(s), I will issue the refund. Please return the item with tracking. I cannot be responsible for returned items lost in the mail. After 30 days, please contact me so we can discuss a resolution.

In the event of damage during shipment, please notify me as soon as possible and I will send you a mailing label. When I receive the item, I will either issue a refund or repair the item, your choice.

Other Notes

My jewelry is not made for children or pets. My jewelry is not edible or food safe. My jewelry is not designed for continuous wear and should be removed while sleeping, showering/bathing, or swimming. Items made with air dry clay are sealed with a water resistant coating; however, they are not water proof and should be kept dry to avoid damage.

The wire I use for wrapping is generally plated and tarnish resistant; however, I do use Argentium silver wire for earring wires, which while formulated to resist tarnish, it, like all real silver, may tarnish. I also use Argentium and sterling silver findings, such as jump rings. Silver jewelry does need occasional polishing to keep it looking shiny and bright. The good news is, just a few wipes with a polishing cloth is all that's needed, and I include one with orders. I do not recommend chemical cleaning solutions on any items that include gemstones or on treated metal, such as metal that has been flame colored, patined, or painted.

Privacy and Protection

All payments are processed by a third party and I never have access to your account information. I will use your name and mailing address to fulfill your order only and will never share it with anyone. I may use your email address to communicate with you regarding your current order, but I will not share it, nor will I send you marketing materials unless you specifically sign up to receive it. I value your privacy!